Support

Stuck? Ask a person.

Bestimate is small on purpose. When you write in, it reaches the people who build it — not a queue.

Email
support@getbestimate.com
The fastest way, and the only one you need.
When we answer
Business days, usually the same one. Pilot companies also get a 20-minute call each week.
Something broken?
Tell us what you were doing, what you expected, and what happened instead. A screenshot answers most of it in one go.
Want something added?
Say so. Most of what is in Bestimate started as a roofer asking for it, and pilot requests go to the top of the list.

Try this first

Two things fix most of what people write in about.

An old screen
Pull down to refresh, or close the tab and open it again. The app updates itself in the background, and a stale page is almost always one reload behind.
Nothing loading
Check you have signal. Bestimate keeps working offline and sends everything up when you are back, so nothing is lost on a bad road.

Nothing you send us is shared with another company. What is stored, who can see it, and how to get it all back is set out in the privacy page.