Support

Stuck? Ask a person.

Bestimate is small on purpose. When you write in, it reaches the people who build it, not a queue.

What happens next

You write. A person answers.

You write in

It reaches the people who build Bestimate. There is no queue.

A person answers

Business days, usually the same one.

Pilots get a call

Pilot companies also get twenty minutes each week, with the people who built it.

Try this first

Try this first.

Two things fix most of what people write in about.

An old screen

Pull down to refresh, or close the tab and open it again. The app updates itself in the background, and a stale page is almost always one reload behind.

Nothing loading

Check you have signal. Bestimate keeps working offline and sends everything up when you are back, so nothing is lost on a bad road.

Prefer to watch?

Short films, one per task. The library grows as we make them. Open the tutorials.

A screenshot answers most of what we would ask. Add one to your email if you can.

What happens to what you send us

Nothing you send us is shared with another company. What is stored, who can see it, and how to get it all back is set out in the privacy page.